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Loop 5

A prime example of how smart building technology, powered by Trigrr, can create an environment of zero friction.
November 11, 2024 by

Objective Zero Friction


Watch the full use case in video


What's the common issue with Smart Buildings?

The promise of smart buildings often comes with challenges that hinder their full potential. Complex and fragmented systems make it difficult for asset managers and building owners to achieve seamless operations. Common issues include:

  • Disparate systems that don’t communicate effectively.
  • High operational and maintenance costs.
  • The need for highly specialised technicians to manage advanced systems.
  • Limited user-friendly tools for tenants and staff.

Loop5, a unique building complex, consisting of four buildings showcases how these barriers can be overcome with the right technology.



The Loop 5 - An Efficient Smart Building

Located in Gent (Belgium), Loop 5 is a 50,000-square-metre mixed use campus designed for efficiency and innovation. It includes:

  • 18,000 square metres of offices, equipped with shared meeting rooms and modern workspaces.
  • 45 residential apartments, combining comfort and technology.
  • A unique hospitality concept with onsite dining.
  • The Plectrum Theatre, accommodating up to 250 guests for events.
  • 15,000 square metres of parking for cars and bicycles.

This diversity requires sophisticated management, which is made possible by Trigrr, a highly flexible Building Operating System (BOS). 


“Loop 5 is a truly smart building, seamlessly integrating technology across its diverse functionalities.”

Koenraad Belsack
co-CEO at Upgrade Estate


Why Upgrade Estate chooses Trigrr?

At Loop 5, Trigrr serves as the central nervous system of the building. It aggregates and controls multiple systems, including:

  • HVAC (Heating, Ventilation, and Air Conditioning).
  • Lighting systems.
  • IoT.
  • Audio and video technologies for meeting rooms and events.
  • Access control, ensuring security for both residents and employees.
  • CCTV cameras.

Trigrr also communicates with two key applications:

  • OfficeRnd: Streamlining space management .
  • Capacity: Enhancing parking utilisation and optimising slots allocation.

By consolidating all these systems into a single platform, Trigrr eliminates the inefficiencies of fragmented tools.


"Trigrr connects every component of the building ecosystem, enabling real-time monitoring, centralised control, and data-driven decision-making."

Stein Van Stichel
CIO at Upgrade Estate


An Intuitive Tool that Reduces Integration and Maintenance Costs

One of Trigrr’s greatest strengths is its ease of integration. Unlike traditional systems that demand months of configuration and high costs, Trigrr enables rapid deployment. This allows asset managers to implement smart building solutions without major disruptions.

Additionally, Trigrr’s intuitive design significantly reduces the need for highly specialised technicians. Instead of hiring multiple experts for HVAC, lighting, or security, building managers can oversee all systems with generalist teams. This results in:

  • Lower staffing costs.
  • Reduced downtime, as potential issues are identified and resolved before they escalate.
  • A focus on proactive maintenance, increasing the lifespan of building systems.



"Trigrr makes advanced building management accessible to everyone—not just specialists."

Stein Van Stichel
CIO at Upgrade Estate


A Portfolio Operating System: Scaling Beyond a Single Building

Trigrr’s capabilities extend beyond individual properties. For asset managers overseeing multiple buildings, it acts as a portfolio operating system, offering:

  • Centralised control over all assets.
  • Cross-building data analysis for informed decision-making.
  • Scalability to implement best practices across various locations.

"Trigrr transforms disconnected assets into an integrated portfolio, unlocking the full potential of smart building technology."

Koenraad Belsack
co-CEO of Upgrade Estate


About Loop 5

Loop 5 is a prime example of how smart building technology, powered by Trigrr, can create an environment of zero friction. By integrating HVAC, lighting, audio, video, access control, and security systems while connecting with third-party applications like OfficeRnd and Capacity, Trigrr delivers unparalleled efficiency and tenant satisfaction.

For building owners and asset managers, the takeaway is clear: Trigrr isn’t just a tool; it’s a strategic solution in making asset smarter, reducing costs, and enhancing tenants satisfaction.

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